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Covid-19 Information

Governor Issues Statewide Safe At Home EXECUTIVE ORDER 23 for All Tennessee Residents;
Governor Mandates Non-Essential Business Closures

April 3, 2020

Dear Pigeon Forge Residents:

According to Tennessee Governor Bill Lee, "In recent days we have seen data indicating that movement may be increasing, and we must get these numbers trending back down. I have updated my previous executive order to clearly require that Tennesseans stay at home unless they are carrying out essential activities. April stands to be a trying time in Tennessee. COVID-19 is an eminent threat. Staying at home isn't an option; it is a requirement for the swift defeat of COVID 19." Effective immediately and continuing until April 14, 2020, the Safe at Home Executive Order 23 is now mandated by Gov. Lee.

April will be a very serious month in our state and in our city. Each of you has an obligation to abide by this mandate and limit travel outside of your home to essential business only.

Please know that our essential city services—the Pigeon Forge Fire, Police and Sanitation Departments—will continue to operate without interruption. To that end, Gov. Lee has provided guidance for local law enforcement as it relates to Executive Orders 17 and 21 as we transition from encouraging these guidelines to enforcing them. The Pigeon Forge Police Department will take the necessary steps to ensure that no one puts our public health at risk.

Individual responsibility and working together is critical at this stage to save lives. We know social distancing works, and it is the most effective means to lessen the surge which places a tremendous burden on our health care systems.

What has changed for Pigeon Forge?
In addition to pleas from the Pigeon Forge City Mayor and City Commission, this directive to temporarily close non-essential business and limit residents to essential travel only through April 14th is now an official executive order from the governor. Essential and non-essential businesses, as listed below in this document, remain the same.

Will restaurants remain open?
Yes, restaurants can remain open but may provide to-go/carry-out and delivery service only. To avoid congregating at restaurants, please place orders in advance via phone or online ordering.

What does Gov. Lee's Stay at Home Order mean to Pigeon Forge?
As Pigeon Forge city leadership has asked of the residents of Pigeon Forge, Gov. Lee is now requiring all Tennesseans in all 95 counties essential travel only. You may go to the grocery store, pharmacy, doctor’s appointments (please seek medical attention, as needed), and travel to essential jobs. To avoid congregating at these locations, we ask that you designate one person to travel. Please take advantage of online services (banking, grocery, etc.) when possible to limit exposure for yourself and others.

The following essential services will remain open:

  • Federal and state offices and services, including post offices and airports
  • Essential City of Pigeon Forge government functions including fire, police and sanitation departments
  • Food and beverage: grocery and beverage stores, farmers markets, food banks, catering, convenience stores selling food, agriculture, food processing, feed mills, and other businesses that directly support the food supply
  • Health care, mental and behavioral health, and biomedical research and businesses that directly support the healthcare industry including health information technology, staffing and supplies
  • Sanitation and waste removal businesses and services
  • Energy, water, and sewage businesses and services
  • Pharmacies and medical supply businesses, and other businesses that directly support the drug and medical supply pipeline
  • Vehicle fuel, support, service stations and businesses
  • Banks, savings and loans, insurance companies, accounting businesses, and other business that directly support the insurance and financial services sector
  • Laundromats/laundry/cleaning services
  • Home and business repair, hardware supply
  • Warehousing and storage
  • Construction and facilities design businesses
  • Product logistics, transport, and distribution businesses
  • Parcel transportation and delivery businesses
  • Veterinary and pet supply business and services including agricultural services and the caring and feeding of all livestock and farm animals
  • Home and business cleaning and maintenance services
  • All businesses which rely upon deliveries may continue, including florists
  • Internet and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services)
  • Certain other business and services the Mayor and City Commission determines are essential for the continued safety and security of Pigeon Forge.

In addition:

Daycare and childcare business will remain open but will prioritize children of parents working in essential services.

Lodging properties will remain open but must end entertainment or dining services in restaurants or group settings. Pick-up and room-service food services may continue. However, Pigeon Forge City Mayor and Commissioners have requested lodging facilities, including hotels, campgrounds, condos and cabins to close down temporarily, to help flatten the curve of COVID-19.

Essential services listed above may continue as long as appropriate distancing is physically possible and encouraged. These businesses will adhere to CDC guidance on social distancing and hand hygiene in the workplace, including encouraging work-from-home and allowing employees when possible to work on-site in shifts to optimize social distancing in the workplace.

All essential services, especially grocery stores and pharmacies, will make best efforts to establish hours when only available to senior citizens or otherwise vulnerable populations.

This does not apply to employees of government agencies working within the course and scope of their public service employment.

Finally, some infrastructure and construction projects are also exempt, if workers are working on:

  • Construction of commercial and institutional buildings, and residential buildings and housing
  • Airport operations, food supply, concessions, and construction
  • Water, sewer, gas, electrical, oil extraction and refining.
  • Roads, highways, public transportation and rail.
  • Solid waste collection and removal.
  • Flood control and watershed protection.
  • Internet and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services)
  • And manufacturing and distribution companies deemed essential to the supply chains of the above industries


Pigeon Forge City Commission

Please see below for additional information and resources: