Civil Rights/Title VI

The Pigeon Forge Mass Transit operates programs without regard to race, color, or national origin. Pigeon Forge Mass Transit is a grant recipient of the Tennessee Department of Transportation and the Federal Transit Administration and complies with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations to ensure that no person shall be excluded from participation in or be denied benefits of, or be subjected to discrimination on the grounds of race, color, or national origin, under any program or activity receiving financial assistance from the U.S. Department of Transportation.

Full Mass Transit Title VI Information

For a complaint form please click here.

To file a complaint alleging that Pigeon Forge Mass Transit has not complied with Title VI regulations contact:

Eric Brackins Assistant City Manager
City Of Pigeon Forge
PO Box 1350
Pigeon Forge, Tn. 37868


Cynthia Howard, Title VI Program Director
Tennessee Department of Transportation
Civil Rights Office
James K. Polk Building
505 Deaderick St., Suite 1800
Nashville, TN 37243-0347
Toll Free: 1.888.370.3647

It is the goal of Pigeon Forge Mass Transit to reduce language barriers for persons with limited English proficiency (LEP), including the development and implementation of the Pigeon Forge Mass Transit Language Assistance Implementation Plan for LEP Persons, which also fulfills the requirements of Executive Order 13166, issued on August 11, 2000.