City of Pigeon Forge Privacy Statement
The privacy, confidence, and trust of individuals who visit the City of Pigeon Forge website or the Connect Pigeon Forge app are important to us. No personal information is collected by this site unless an individual voluntarily provides it while participating in an activity that requests it. The following paragraphs outline the website's information-gathering and use practices.
Collection of Information
The City collects only the personal information necessary to provide the requested information or services. "Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information an individual might provide when visiting a government office, including their name, address, and phone number. We also collect statistical data to understand how people use the website and the Connect Pigeon Forge app, so we can continually improve our services. The information collected is not associated with any specific individual, and no attempt is made to profile individuals who browse the website. You may be asked to participate in surveys at this site. Participation is optional, and your decision to participate will not affect your ability to use other site features.
Use of Information
The City uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the website or the Connect Pigeon Forge app. Emails and other information requests sent to the City website or the Pigeon Forge Connect app may be retained or forwarded to the appropriate departments for response. Survey information is used for the purpose designated in the survey.
Retention of Information
Records needed to support City program functions are retained, managed, and accessible in record-keeping or filing systems in accordance with established records disposition authorizations approved by the State's Public Records Commission. Records transmitted to this site will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.
Public Disclosure
Regardless of whether information is provided to the City by personal visit, mail, website, or the Pigeon Forge Connect app, it becomes public record and is open to public inspection unless protected by State or Federal law. Public records are subject to the rules and requirements set forth in Tennessee Code Annotated Title 10, Chapter 7. A public record is defined as follows:
"Public record(s)" or "state record(s)" means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency. (T.C.A. 10-7-301(6))
Based on the definition of public records, be aware that any information collected at this site could be made available to the public. Requests for public records will be reviewed for compliance with applicable public records laws.
Cookies
Any web page or application at this site that uses cookies will identify itself as such. Cookies are short and simple text files that are stored on a user's computer hard drive by websites and apps. They are used to track and store information so the user does not have to provide it multiple times. The information collected through cookies on the City’s website or the Pigeon Forge Connect app is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a website or application attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.
Website Security
The City of Pigeon Forge is committed to the security of information available on or collected through the City’s website and the Pigeon Forge Connect app. The City has taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including authentication, monitoring, auditing, and encryption.
Links to Other Sites
This website and the Pigeon Forge Connect app have links to many other websites and apps. These include links to websites and applications operated by other government agencies, nonprofit organizations, and private businesses. The City of Pigeon Forge is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.
Contact Information
The City welcomes comments regarding this privacy statement. Please convey any questions or concerns to: info@cityofpigeonforgetn.gov