Public Works
Public Works Department
3211 Rena Street
Pigeon Forge, TN 37868
Phone: 865-429-7312
Fax: 865-429-7322
pworks@cityofpigeonforgetn.gov
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Water Department Receives Score of 99
Administration
The administrative office of the Public Works Department supervises and over sees the eight departments in Public Works. The departments consist of administration, building inspection, streets, sanitation, fleet maintenance, utility, water plant and wastewater plant. The office also works on capital projects with engineers and contractors, such as road widening projects, water and wastewater plant expansions, water and sewer construction projects and other city improvements.
- Mark Miller, Director
- Duane Rainbolt, Assistant Director of Public Works
- Brad Brummett, Assistant Director of Utilities
- Joe Dunn, Chief Building Official
- Mikey Henry, Street Department
- Bud McCarter, Sanitation Department
- Jerry Sutton, Utility
- C.W. Beal, Fleet Maintenance
- Kevin McMahan, Water Plant
- Martin Cross, Wastewater
- Kim Huffaker, Administrative Assistant
Directions to Public Works Administration
Turn right onto Pine Mountain Road at traffic light number six (6) on the Parkway. Go to top of hill and turn left at 4-way sign onto Rena Street. Take first entrance on left to Public Works Department.
Public Works Director
Public Works
City of Pigeon Forge
Good morning, and thank you for the opportunity to be here.
In Pigeon Forge, tourism is the heartbeat of our city—but
public works is the backbone that keeps it moving. When visitors arrive, they
may notice the shows, the attractions, and the hospitality first. What they
don’t always see is the work happening behind the scenes every single day to
make their experience safe, clean, and reliable.
Our Public Works team is responsible for the roads that bring
guests to your businesses, the water that serves your hotels and restaurants,
the sewer systems that operate quietly and efficiently, the stormwater
infrastructure that protects property during heavy rains, and the signs and
traffic systems that help visitors navigate a busy city with confidence.
Simply put: if public works does its job well, tourism can
thrive without interruption.
We understand that in a tourism-driven community like Pigeon
Forge, downtime is not an option. Road closures, utility interruptions, or
service delays don’t just affect infrastructure—they affect livelihoods. That’s
why our focus is always on planning ahead, coordinating closely, and doing the
work right the first time.
Looking ahead, we are investing in improved street signage
and traffic flow, critical bridge and roadway improvements, replacement of
aging water and sewer lines, and upgrades that strengthen reliability during
peak tourist seasons.
These projects aren’t just maintenance—they’re investments
in the long-term success of tourism in Pigeon Forge.
Tourism and public works may do different jobs, but we share
the same mission: to make Pigeon Forge a place people want to visit, return to,
and recommend to others.
On behalf of our Public Works employees, thank you for what
you do to make Pigeon Forge special. We’re proud to support your success and
look forward to continuing to work together to keep our city moving forward.
Thank you.
Mark Miller
40 years Director