Letter from the Chief

 

To Our Citizens & Visitors,

It is my privilege to welcome you on behalf of the men and women of the City of Pigeon Forge Fire Department. We are proud to serve you with a fire department that is both professional in its standards and aggressive in its approach to protecting life and property.

When we say “aggressive,” we mean a department that responds quickly, operates decisively, and takes proactive action to prevent emergencies from escalating. Our firefighters train relentlessly, stay current with industry best practices, and embrace the mindset that every second counts. Whether it’s a structure fire, medical emergency, rescue incident, or natural disaster, our personnel stand ready to act with precision, courage, and commitment.

Professionalism is the foundation of everything we do. You can expect our personnel to operate with integrity, respect, and transparency at all times. We are committed to community engagement, continuous improvement, and working closely with our residents, businesses, visitors, and partner agencies to ensure the safety of our community.

We value the trust you place in us. As your fire department, we remain committed to delivering the highest level of service, making us a dependable ally during your most challenging moments. Please know that our stations are always open to you, whether you have questions, need assistance, or simply want to meet the firefighters who proudly serve you every day.

Thank you for your continued support. Together, we will keep our community strong, prepared, and safe.

   

Chief,

Joshua Carr